• To enable participants to understand a Quality Management System.
• To enable participants to understand the requirements of ISO 9001:2015 and apply them in a Quality Management System.
• To understand the role of risk-based thinking, process approach and plan-do-check-act in the development, maintenance, and improvement of a Quality Management System.
• To appreciate the benefits of a Quality Management System in continually improving process effectiveness and organizational performance.

This course is ideal for:

• Top Management, QMRs, and Department Managers.
• ISO 9001 Internal Auditors and Document Controllers.
• Any member of management of currently-certified organizations looking to deepen their understanding.

Part I: Introduction to ISO 9001:2015
   Administrative and Explanatory Notes, Terms and Definitions
       - Background and history
       - Its purpose
Part II: Requirements of ISO 9001:2015
       Clause 4- Context of the Organization
       Clause 5- Leadership
       Clause 6- Planning
       Clause 7- Support
       Clause 8- Operation
       Clause 9- Performance Evaluation
       Clause 10- Improvement
Part III: The Way Forward
Part IV: Certification

Lecture, Workshop, Question and Answer
This training will dwell on the general principles and requirements of ISO 9001:2015 and will not provide specific consultancy advices

CIP Q101 trainers are seasoned professionals who have extensive experience in conducting third-party certification audits and public training in the field of management systems in various service and manufacturing organizations.